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The Personal Injury Claim Process

If you are injured in a collision and decide to file a personal injury claim, a rather arduous process is set into motion. This process can be complicated, long, and confusing; there is really nothing that can be done about that. However, understanding the basics of the procedure will help to alleviate some of the stress since understanding the unknowns can remove a lot of the worry.

This blog will cover eight general ideas that almost always present themselves in the personal injury claim process. These concepts are: hiring an attorney, statute of limitations, submitting a demand letter, filing a formal legal complaint, the discovery process, a settlement, and the jury trial.

A basic understanding of these fundamentals will provide information on exactly what you are getting into when you pursue a claim. Once you understand these concepts, you will know what to expect next and generally how things will go.

Hiring an experienced and qualified Personal Injury Attorney

One of the primary steps you should take after deciding to pursue a personal injury claim is hiring an experience and qualified personal injury lawyer. Injury victims who go this route generally receive more favorable settlements, less stress, and gain an advantage over the insurance companies.

Hiring an attorney is a much simpler process in 2017 thanks to new technologies that allow us to know exactly whom we are hiring, their qualifications, and how their past clients feel about the services provided by the attorneys and the law firm. You should begin this search by looking for a personal injury attorney in your area who has expertise in your specific type of case or injury.

Statute of Limitations

All states place a statute of limitations on civil cases. This basically means that after a certain period of time, a case can no longer be brought in front of a court. New Mexico has different limitations depending on the type of personal injury case. For a common injury case, the limitation is three (3) years from the date of the collision or incident. A claim against a government agency, like a city or county, is limited to two (2) years and requires that you submit a notice of the tort claim within ninety (90) days of the collision or incident. Any case involving a wrongful death is limited to filing a lawsuit within three (3) years of the date of death. A Wrongful Death legal action will require a court approved Personal Representative on behalf of the Estate of the deceased party.

What exactly is a personal injury claim?

The legal definition for a claim is “a demand for money, property, or the enforcement of a right provided by law.” When you are involved in a collision or incident, you file a personal injury claim because you believe that you have a right to monetary compensation because of the liability, fault or responsibility of another person or party. This may be because the collision was another driver’s fault or because your insurance company is liable.

In a personal injury claim, the Plaintiff (also known as the injured party) seeks financial compensation from the Defendant (the party who may be liable). There is almost always an attempt to settle a claim outside of court to avoid the filing fees, costs and emotional stress with having to deal with litigation. If both parties cannot agree on liability or a fair amount of compensation, the case is then presented to a court to decide through a lawsuit. The process of using the court system is referred to as litigation.

The whole process officially begins when the Plaintiff sends a demand letter to the defendant or their insurance company. This letter demands a certain amount of money as compensation for the Plaintiff’s legal damages.

The Demand Letter

A demand letter lays out the significant issues arising from the claim in an effort either to resolve the case immediately or to present to the other side the arguments and potential legal damages against them.

Demand letters may include:

– The defendant’s claimed liability based on the facts, evidence and circumstances
– Bodily injuries the plaintiff suffered and may continue to suffer in the future
– Past, present and future medical treatments costs related to those injuries
– Lost income from time off work or loss of future earnings capacity because of the injuries
– Any other non-economic damages, like pain and suffering, loss of enjoyment of life, loss of consortium and loss of household services.

The insurance company will then evaluate the claim and decide whether or not they are willing to meet the demand. Most likely, the insurer will reply with a counteroffer. They may also make a determination that they will not pay any of the claim legal damages.

This is called a denied claim and they generally happen for the following reasons:

– The insurance company does not believe they are liable, either because the collision wasn’t their insured’s fault or because their policy doesn’t cover the incident.
– Lack of evidence to support the claims made in the demand
– Other reasons to believe that the injuries reported were not caused by the incident and instead occurred either before or after the collision.

If the insurance company won’t pay or won’t pay what the injured party thinks is fair and reasonable then the injured party and their attorney may move on to the next step in the process: Filing a Complaint for Personal Injury and Damages.

Filing a Complaint

Filing a complaint is formal process in which the plaintiff files a lawsuit through the court system in order to recoup their legal damages. This pleading will be served to the responsible Defendant(s) in order to place them on notice that they are now involved in the legal matter. These documents often list the parties involved, the Plaintiff’s legal claim to compensation, the facts and evidence to support the claim, and the amount of compensation being sought.

The Discovery Process

Discovery is the official evidence and information gathering portion of the case. During this phase, the Defendant(s) and the Plaintiff’s attorneys will seek as much information as possible to support or refute the claim. This is often done through speaking to witnesses, requesting medical records and bills, requesting wage documents, taking deposition of lay and expert witnesses and investigating the incident to prepare for a jury trial.

The parties involved in the incident are also asked to give their official version of events at this time. This is known as a deposition, which is a recorded statement obtained by an attorney for the party and the party attending as well.

Reaching a Settlement

A claim settlement is an official compromise between the opposing parties. Most often in the personal injury claim process, this is in the form of the Defendant and their insurance company agreeing to pay some amount of compensation to the injured party(s).

This commonly occurs before the case reaches a formal trial. In fact, more than ninety (90%) percent of all personal injury claims are settled before they reach a courtroom. This may be accomplished through back-and forth negotiations over the phone, in writing, during a formal mediation, or through arbitration. Once both sides agree, the agreement is made in writing and the case is resolved. Generally, the injured party will be required to sign a Release or Settlement Agreement with a formal dismissal of the court case as part of the overall settlement of the claim.

Going to Trial

For the other ten (10%) percent of cases in which a settlement is not reached, the case proceeds to trial. During a trial, the jury will hear from both sides before making a decision about liability and the amount of compensation that may be awarded.

Often, trials are avoided by both sides because of the uncertainty of the outcome and the time and resources required to go to trial. It is often easier for both sides to evaluate the case from the others perspective and reach a compromise.

Sapien Law LLC is the experienced and qualified personal injury law firm that you should call and make an appointment for a free case consultation. During the consultation, you and the attorney will discuss your collision, injuries, and possible legal options. Our attorneys will handle your case from start to finish and there is never a fee unless we settle your case. Please call our law firm at (505) 842-5979 today.

Contact Information

OFFICE: (505) 842-5979

FAX: (505) 842-6002

ADDRESS: 1100 2nd St NW,
Albuquerque, NM 87102

Albuquerque, NM 87125


Monday – Thursday
8:30am – 12pm & 1pm – 4:30pm

8:30am – 12pm & 1pm – 3:30pm

Evening and weekend appointments
are available upon request.

Phillip G. Sapien
Rated by Super Lawyers

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